Tough conversations challenge everyone.
It’s human nature to want to avoid confrontation and difficult situations. But as managers, in order to really get the most out of your people, sometimes you have to have the courage to have the tough conversations.
The topics can include underperforming employee, attendance issues, ethical issues, inconsistency, lack of dependability, lack of trust, and a long list that fall squarely in the tough conversation category.
You don’t have to like having these conversations to be effective. As a matter of fact, if you did like having these you would be more than a little unusual.
Structuring these one-one-one conversations using many of the same principles as in larger presentations can make these not only more manageable but also far more effective—for everyone involved.